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(The world of) Customer service
![(The world of) Customer service / [by] Pattie Odgers](/Sponge/Images/bookDefaults/MMbookdefaultsmall.png)
(The world of) Customer service
Detailed Information
- 자료유형
-
단행본
- ISBN
- 0538726687
- ISBN
- 053872739X(CD-ROM)
- KDC
- 326.162-4
- 청구기호
- 326.162 O23c
- 저자명
- Odgers, Pattie.
- 서명/저자
- (The world of) Customer service / [by] Pattie Odgers
- 발행사항
- Ohio : Thomson South-western, 2004
- 형태사항
- x, 208 p : ill ; 28cm + CD-ROM 1매.
- 서지주기
- index : p.205-208
- 키워드
- 고객 서비스
- 가격
- \70,050
- Control Number
- hycl:53048
MARC
008030613s2004 ohua b 001a eng■020 ▼a0538726687
■020 ▼a053872739X(CD-ROM)
■040 ▼a211063 ▼d211063
■056 ▼a326.162▼24
■090 ▼a326.162 ▼bO23c
■1001 ▼aOdgers, Pattie.
■24520▼a(The world of) Customer service▼d[by] Pattie Odgers
■260 ▼aOhio▼bThomson South-western▼c2004
■300 ▼ax, 208 p▼bill▼c28cm▼eCD-ROM 1매.
■504 ▼aindex : p.205-208
■653 ▼a고객 서비스
■9500 ▼b\70,050
■990 ▼a이지연▼b이지연
