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Designing the best call center for your business : a complete guide for location, services, staffing, and outsourcing
Designing the best call center for your business : a complete guide for location, services, staffing, and outsourcing
상세정보
- 자료유형
-
단행본
- ISBN
- 1578200636
- KDC
- 326.165-4
- 청구기호
- 326.165 R282d
- 저자명
- Read, Brendan B.
- 서명/저자
- Designing the best call center for your business : a complete guide for location, services, staffing, and outsourcing / by Brendan B. Read
- 발행사항
- New York(State) : CMP, 2000
- 형태사항
- 281 p : ill ; 23cm
- 일반주제명
- Call centers
- 일반주제명
- Telecommunication
- 가격
- ＄29.95
- Control Number
- hycl:54868
MARC
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■040 ▼a211063 ▼d211063
■056 ▼a326.165▼24
■090 ▼a326.165 ▼bR282d
■1001 ▼aRead, Brendan B.
■24510▼aDesigning the best call center for your business▼ba complete guide for location, services, staffing, and outsourcing▼dby Brendan B. Read
■260 ▼aNew York(State)▼bCMP▼c2000
■300 ▼a281 p▼bill▼c23cm
■650 0▼aCall centers
■650 0▼aTelecommunication
■9500 ▼b＄29.95
■990 ▼a오두원▼b오두원
